beljitu Privacy Policy: How We Handle Your Account Data
This policy explains what data beljitu collects when you use your account, how we use it, and the choices you have over your own information. Your account activity — including transaction records from DANA, OVO, and GoPay — is handled according to the practices described here, and access to your data is available through your account dashboard after login.
Account data transparency
DANA, OVO, GoPay transaction records
Session and access controls
Data request support available
POLICY SCOPE DETAILS
How beljitu Manages Your Personal Data
When you register and use your beljitu account, we collect the information needed to operate your account and process transactions. This includes your registration details, login activity, and records of deposits and withdrawals made through DANA, OVO, and GoPay. We use this data to maintain your account, process your transactions, and respond to your support requests. We do not sell your personal information to third parties. Data shared with payment processors — including DANA, OVO, and GoPay — is limited to what those services require to complete your transaction. We retain account records for as long as your account remains active and for the period required under applicable regulations in eligible regions. You can view your own transaction history at any time through the wallet section of your account dashboard. If you have questions about specific data we hold, you can reach our support team through the contact routes listed on this page. Availability of our services, and the data practices that apply, depend on local law and the eligible regions where access is permitted.
DANA Records
Deposit and withdrawal transactions processed via DANA appear in your account wallet history. These records are retained in line with applicable requirements and are accessible to you through your dashboard after login.
OVO Records
OVO transactions are logged against your account and visible in the transaction section of your wallet. If you notice a discrepancy in an OVO record, contact support with the transaction reference shown in your account.
GoPay Records
GoPay payment records are stored alongside your other wallet activity. You can review each transaction, including the amount and timestamp, directly from your account dashboard without contacting support.
Account Login Data
We log session activity — including login timestamps and device type — to help keep your account secure. This data is used only for account protection and is not shared beyond what your transaction processors require.
WHAT THIS COVERS
Where This Privacy Policy Applies
This policy covers data collected and processed directly by beljitu in connection with your account. It does not extend to third-party services you access independently, and availability depends on local law and eligible regions.
Account Access
Covers data collected when you register, log in, and manage your beljitu account — including profile details, session logs, and authentication activity tied to your account credentials.
Payment Transactions
Covers transaction data processed through DANA, OVO, and GoPay when you deposit or withdraw. Records are visible in your account wallet; the payment provider's own terms govern their data handling on their side.
Site Content
Covers how we handle data when you browse the lobby, access game categories, or use account tools on beljitu. Interaction data helps us keep the account experience consistent across sessions.
Third-Party Services
Does not cover data practices of external services — including payment apps, device platforms, or any link you follow away from beljitu. Those services operate under their own privacy terms, which you should review separately.
YOUR ACCOUNT RIGHTS
Practical Rights You Hold Under This Policy
You have the right to access, review, and request corrections to the personal data beljitu holds on your account. Your transaction history — including records tied to DANA, OVO, and GoPay — is always available through your account dashboard after login, so routine payment queries do not require a support request. For account profile details, you can update most information directly in the account settings section. If you believe any record is inaccurate, or if you want to ask what data we hold beyond what your dashboard shows, the support team can assist. Requests to delete account data are handled subject to retention requirements under applicable local regulations; support can explain what applies in your eligible region. These rights apply where local law permits and to the extent the service is available in your region.
Review Your Records
Log in and open the wallet section to see a full history of your deposit and withdrawal transactions, including DANA, OVO, and GoPay activity with timestamps and amounts.
Correct Account Details
Most profile fields — name, contact details, preferred payment method — can be edited directly in account settings. For fields that are locked, contact support with the correction you need.
Ask About Your Data
If you want to know what personal data we hold beyond your visible dashboard, submit a data enquiry through the support contact route. We aim to respond within the timeframe required by applicable local rules.
Request Data Deletion
You can request account closure and data deletion through support. Retention rules under local regulations may mean some records are kept for a required period; support will confirm what applies in your eligible region.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
For any question about this privacy policy — including data access requests, correction requests, or general enquiries about how we handle your information — use one of the contact routes below. All privacy requests are handled by the same support team that manages account queries.
Account Dashboard
The fastest route for transaction records and basic account data. Log in and open the wallet or account settings section to review what is already visible without contacting support.
Support Chat
Open the support chat through your account to reach the team directly. Describe your privacy question or data request, and include your registered account details so we can locate your record.
Support Email
For formal data access or deletion requests, use the support email address shown in the contact section of your account. Include your account identifier and a clear description of what you are requesting.
HOW WE PROTECT YOUR DATA
Data Handling and Account Security Practices
beljitu applies account-level security measures to protect the personal data tied to your account. Sessions are managed with controls you can review and adjust before you play, and login activity is logged to flag unusual access patterns. Cookie usage on the site is limited to what is needed for your session and account preferences; you can manage cookie settings through your browser. Data retention follows the period required by applicable local regulations, and we do not keep data longer than necessary. For questions about any of these practices, or to request a change to your account data, contact support through your account dashboard.
Session Controls
Your account includes session controls you can set before starting. These cover active session management and help you keep track of where your account is logged in across devices.
Cookie Policy
We use cookies for session management and account preferences only. No third-party advertising cookies are placed through beljitu. You can adjust cookie behaviour through your browser settings at any time.
Data Retention
Account and transaction records are retained for the period required by applicable local regulations in your eligible region. Once that period passes and your account is closed, data is removed in line with those requirements.
Security and Access
Login data and session logs are used solely to protect your account. If you notice access you do not recognise, report it to support immediately through the chat or email route in your account.
POLICY FAQ
Common Questions About This Privacy Policy
Answers to the questions we hear most often about how beljitu handles account data and what your rights are under this policy.
What personal data does beljitu collect when I register?
We collect the details you provide during registration — name, contact information, and the payment method you link, such as DANA, OVO, or GoPay. We also log session activity and transaction records as you use your account. You can review the data visible to you through your account dashboard at any time.
Can I see all my transaction records, including DANA and OVO deposits?
Yes. Your full transaction history — deposits and withdrawals across DANA, OVO, and GoPay — is available in the wallet section of your account dashboard after login. Records include timestamps and amounts. For records older than what the dashboard displays, contact support with your account details.
How do I request a correction to my account data?
Most profile fields can be updated directly in account settings. For locked fields, or for corrections to transaction records you believe are inaccurate, contact support through the chat or email route in your account. Include the specific detail you want corrected and your account identifier.
Does beljitu share my data with third parties?
We share data with payment processors — DANA, OVO, GoPay — only to the extent needed to complete your transactions. We do not sell your personal information. Third-party services you access outside of beljitu operate under their own terms, which are not covered by this policy.
How long does beljitu keep my account data?
We retain account and transaction data for as long as your account is active and for the period required by applicable regulations in your eligible region. After your account is closed and the required retention period has passed, data is deleted in line with those rules. Support can confirm what applies in your region.
How do I contact beljitu about a privacy question or data deletion request?
Use the support chat available through your logged-in account for general privacy questions. For formal data access or deletion requests, use the support email address shown in the contact section of your account. Include your account identifier and a clear description of your request so we can respond accurately.
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